FAQ

A few things you might want to know before you hit Add to Cart.

Are the products made to order?

Yes. Your Get Good merchandise is produced when you place your order, rather than sitting in a warehouse waiting to be sold. Fourthwall handles the production, packing and shipping for us, so your item is made especially for you.

Are Get Good products official merchandise?

Yes.

Every Get Good design is an original creation by Zoë Coade, inspired by more than two decades of teaching and working with horse owners around the world.

Where are the products shipped from?

Fourthwall works with manufacturing and fulfilment partners in multiple regions around the world, including the US, UK, EU, Canada, Mexico, Australia and Japan. Your order may therefore be fulfilled from a location suited to your destination.

Do you ship worldwide?

Yes! 

Fourthwall ships internationally using a network of fulfilment partners and major carriers. Shipping costs are calculated according to the destination and package.

How do I know what size to order?

Every apparel product has its own size guide. We recommend checking the measurements before ordering, particularly if you're between sizes.

Can I wash my Get Good clothing normally?

For printed clothing, we recommend following the care instructions provided for the individual product in the store. Treat your design with a little love and it should stay looking good for a long time.

Can I change or cancel my order?

Because products are made to order, orders can move into production quickly. If you need to make a change, contact Fourthwall's customer support as soon as possible.

What if there's a problem with my order?

Don't worry - you won't need to chase us down. Fourthwall provides customer support for products from its catalogue, including general order questions and issues.

Need help with an order?